Principles of personal data processing

Contact the personal data manager responsible for personal data protection:

Gamershouse s.r.o.

ID: 07445091

VAT number: CZ07445091

Based in: Jos. Chludila 150, 696 03 Dubňany

Robert Ilčík , phone: +420721940518

Processing purposes

We process your personal data for the following purposes:

processing the order
settlement of the complaint
answering your questions to our contact center
targeted offer of our goods and services
marketing actions

Scope of processed data

We only process absolutely necessary data so that we can offer you quality goods and tailored services.

Name, surname
Address for sending the ordered goods
Billing address
Telephone number
Email address
Purchase history
History of visited pages on the website
Activity history in email campaigns

Recipients of personal data

We protect your personal data like an eye in our head and we will not sell it to anyone else! In order to be able to offer you the best, precisely tailored content, we use quality third-party tools. These tools process some of your personal data - but exclusively for the purpose of targeting or improving the quality of our services. Their list is in the table below.

Name	Country	Purpose of processing
Google	US	Analysis of behavior on the web, online advertising in the Adwords network
Seznam.cz	CZ	On-line advertising in the Sklik network

Heureka	CZ	Evaluation of satisfaction with the purchase

Česká pošta	CZ	Delivery of orders
PPL	CZ	Delivery of orders
Facebook	US	Analysis of behavior on the web, online advertising in the Facebook network
Zboží.cz	CZ	Evaluation of satisfaction with the purchase

Period of storage of personal data

We process your personal data only for the necessary time, which varies according to the purposes of processing:

Purpose of processing	Duration of storage of personal data
Order processing	No longer than 10 years from the end of the tax period in which the tax document was issued
Processing of the complaint	No longer than 5 years from the end of the complaint procedure
Inquiry from the contact center	No longer than 60 days after the inquiry is answered
Targeted offer of goods and services	No longer than 30 days from withdrawal of consent
Marketing actions	No longer than 30 days from withdrawal of consent

Cookies

For the functionality of our website, we use "cookies", which are small data files stored on your computer's hard drive. We use cookies in order to be able to add goods to the basket and process your order, as well as to better understand how our site is used and to optimize it. Cookies can tell us, for example, if you have visited our site in the past or if you are a new visitor. The cookies we use do not store any personal data within the meaning of these terms, nor do they otherwise collect information enabling the identification of a specific person, with the exception of an IP address.
If you do not wish to receive cookies, you can delete all cookies from your computer's disk in the settings of your Internet browser, block their reception, and you can also set to be notified of this fact before each individual file is saved. With disabled cookies, however, it is not possible to put goods in our e-shop into the basket and make a purchase, you can only browse the pages. For more detailed information, look for the chapter related to cookies in the help of your internet browser:

Cookies for online advertising

Our company collects information about your use of our site through cookies for marketing purposes (you have the option to refuse the use of cookies when you first visit our site). If you do not refuse such processing, we will use the information obtained to analyze your behavior on our website and also to display specific advertising of some of our products. We believe this feature is beneficial to you because we will only show you ads or content that match your interests.

Your rights

Your personal data is sensitive information and you have the right to know how we handle it. Do not hesitate to contact us at any time if you need:

get a copy of your personal data – write to us and we will send you what data we have about you
correct your personal data – you can correct your personal data after logging into your account (if you have registered), or write to us which data we have wrong and we will ensure that they are changed
delete your personal data – if you do not want your personal data to be processed further, contact us and we will take care of it
restrict the processing of your personal data - if you request to restrict the processing of your personal data, let us know and we will arrange this
withdraw consent to the processing of your personal data – if you wish to withdraw your consent to the processing of personal data, please let us know.
object to the processing of your personal data. If it concerns the processing of personal data for the purposes of direct marketing the objection also applies to profiling. If you wish to exercise this right, please contact us.
file a complaint – our supervisory authority is the Office for Personal Data Protection you can contact them at any time with your problem (however, we believe that this will not be necessary and that we will solve all your possible complaints together to your satisfaction)

Profiling and automated processing

We do not use profiling or automated processing of your personal data on our website or in our campaigns.

Links to legislation

We always proceed in accordance with the applicable legislation, the full text of which can be found at the following links:

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